Help Center

How can we help?

Real gemologists, real humans. Reach our concierge any way you like.

Email

concierge@littleluxuries.com

Replies within 4 business hours

Live Chat

Mon–Fri, 9am–6pm ET

Tap the chat bubble bottom-right

Phone

1 (800) 555-0142

Daily 10am–8pm ET

Frequently asked

How do I track my order?+

You'll receive a tracking link by email once your piece ships. Most orders ship within 3–5 business days.

What is your return policy?+

We offer a 30-day return window on unworn pieces. Custom and engraved orders are final sale.

How do I find my ring size?+

Order our complimentary ring sizer from any product page, or visit a local jeweler for a professional measurement.

Does moissanite tarnish?+

No. Moissanite is one of the hardest gemstones on earth and will not tarnish, cloud, or lose its sparkle.

Do you offer financing?+

Yes — financing options appear at checkout for qualifying orders.

Is my jewelry insured during shipping?+

All orders ship fully insured and require signature on delivery.