Customer care
Frequently Asked Questions
What does Little Luxuries sell?
Fine jewelry across moissanite, diamonds, sapphires and emeralds. Product descriptions identify the materials and available variants of each piece.
Is moissanite a diamond?
No. Moissanite is silicon carbide; diamond is carbon. Lab-grown diamond is diamond, while lab-created moissanite is a different gemstone.
How do I choose a ring size?
Use a professional measurement and compare it with the sizing system shown in the product’s available options. Width and design affect fit.
Where can I see shipping costs?
Available services and shipping charges are displayed at Shopify checkout for your address. Contact us before ordering if you need delivery by a specific date.
Can I return or exchange a piece?
Please confirm applicable eligibility, return window and shipping responsibility with us before purchase. Complete approved store-wide return terms have not yet been published.
Is a lifetime warranty included?
Complete approved lifetime-warranty terms are not available. Please request written coverage for your piece before relying on a warranty promise.
Can I pay in installments?
Review the payment methods shown at checkout. Financing availability, eligibility, interest and fees depend on the provider and your order; no approval is guaranteed.
How do I track or change my order?
Use the order confirmation and any tracking link provided for your order. Email us with your order reference to request help or a change; changes are not guaranteed after processing begins.
How should I clean my jewelry?
Care depends on the metal, stones and treatments. Avoid harsh chemicals; check the jewelry care guide and the product’s supplier instructions before cleaning.